This website is owned and operated by Levett Consultancy and will be referred to as "We", "our", and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website ("the website"), which is set out on this web page.
The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website. We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third-party websites that may be linked to the website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular, information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be handled. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.
Personal Information
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in the United Kingdom.
Use of Information
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the website, which may contain personal information, are stored as archives for record-keeping and backup purposes only.
Levett Consultancy is a registered data controller. Any personal information collected will be used in accordance with the Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and the Data (Use and Access) Act 2025.
Disclosure
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact, or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Additionally, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In those circumstances, we may disclose your personal information to those third parties in order to meet your request for goods or services.
Security
We strive to ensure the security, integrity, and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we receive your transmission, we will make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information from Users
IP Addresses
Our hosted web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. This information is gathered in aggregate format only and cannot be traced to an individual user.
Cookies and Applets
We use cookies to provide you with an enhanced user experience. These cookies allow us to increase your security by storing your session ID and monitoring single-user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site, helping us to improve the site, analyse trends, and administer the platform.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. If at any time you discover that information held about you is incorrect, you may contact us to have the information corrected.
Links to Other Sites
We provide links to websites outside of our ecosystem, as well as to third-party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
General Data Protection Regulation & UK Compliance
Levett Consultancy is dedicated to complying with the Data Protection Act 2018, including the UK General Data Protection Regulation (UK GDPR) and the data protection reforms established under the Data (Use and Access) Act 2025. We are also committed to supporting our customers in their compliance efforts by incorporating robust data protection measures into our services and contracts. To view our UK data compliance framework, click here.
Statutory Complaints Procedure & Contact
If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work swiftly to address them.
In accordance with the Data (Use and Access) Act 2025, you have the right to lodge a formal data protection complaint directly with us. If you have any queries relating to our Privacy Policy, or wish to file a complaint, please contact us via our designated compliance channels.
Upon receipt of a formal data protection complaint, we will:
- Formally acknowledge your complaint within 30 days of receipt.
- Investigate and take appropriate steps to resolve the matter without undue delay.
- Provide you with a comprehensive update on the outcome of our investigation.
For more information about privacy issues in the UK and protecting your privacy, or if you remain dissatisfied with our handling of your complaint, you may visit the Information Commissioner's Office (ICO) website at: https://www.ico.org.uk.