How we performed in 2020

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2020 was very challenging and I’m sure a massive learning curve for everyone. It has been anything but normal; we found new ways to work, keep in touch, and continue doing what we love, mostly online. We are extremely proud to be supporting the NHS, School, and many businesses through this current pandemic and beyond.

Considering the year we have all had, we are pleased to share this summary below of how our year went.

A Big Welcome to New Customers
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+ 34 Schools and Multi-Academy Trusts
+ 21 Business
All joined the Levett Consultancy Family this year!

Our Most Popular Services
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  1. Elite Support
  2. Cloud Support

Our ever-popular Elite service has always been a crowd favourite, but this year newcomer Cloud Support has been a real head-turner for only £500 a year.

Our Staff Continued to Deliver
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Over 11,600 Tickets were logged in 2020 and 97% of these logged tickets were resolved within customer service level agreements targets.

Our Customers are Happy
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Our support teams worked throughout the entire year, continually helping our customers during these difficult times, earning them a huge 92% excellent customer satisfaction rating for 2020

Enabling Remote Learning for Schools

Lloyd BuckNews

Enabling remote learning

On the 19th November 2020, Levett Consultancy teamed up with our partners Impero and Wonde to deliver a webinar for England Schools on how to enable remote learning by accessing the DfE ‘Digital Education Platform‘ grant.

Our exclusive event for Schools, Academies and Multi-Academy Trusts covered the following important topics to help them get up and running with a ‘Digital Education Platform’ to meet the statutory ‘Provision of Remote Education for England schools‘ from October 22nd 2020:

We would like to thank everyone who attended our event. However, if you were unable to catch the event live, then you are in luck, you can now watch this event via our Youtube Channel on-demand or by hitting the play button below.