Levett Consultancy is committed to UK GDPR compliance, We are also committed to helping our customers with their UK GDPR compliance journey by providing them with the protections we have built into our services and contracts over the years.

What is GDPR

The General Data Protection Regulation (GDPR) is a European Union (EU) law that took effect on May 25, 2018. As of December 31st at 11am the UK left the EU and implemented the Retained General Data Protection Regulation, Retained Regulation (EU) 2016/679 (UK GDPR) regime, which is aligned with the EU GDPR.

The goal of UK GDPR is to give the UK citizens control over their personal data and change the data privacy approach of organisations across the world.

Definitions

  • Data controller: A controller determines the purposes and means of processing personal data.
  • Data processor: A processor is responsible for processing personal data on behalf of a controller.
  • Data subject: Natural person.

Data protection legislation – Means the data protection legislation enforce in the UK from time to time and includes the Data Protection 2018 (as amended) and the UK General Data Protection Regulation (UK GDPR).

Categories of data: Personal data and special categories of personal data

Personal data: The UK GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of UK GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories of personal data: The UK GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of UK GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing: Means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party: Means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Standards and Certifications

Levett Consultancy undertakes regular audits, maintains certifications and provides industry-standard contractual protections. We are registered with the Information Commissioner's Office and have obtained the UK Government Cyber Security Essentials certification.

Identity and contact details of the Data Controller

Levett Consultancy is a Data Controller and is committed to protecting the rights of individuals in line with the Data Protection Act 2018 (DPA) and the UK General Data Protection Regulation (UK GDPR).

Contact details of the Data Protection Officer

Levett Consultancy has a Data Protection Officer who can be contacted through dpo@levettconsultancy.co.uk

What information do we collect about you?

Information from the customer is required by us to be able to deliver your contracted services. Where personal data as defined with the UK GDPR guidance is required by Levett Consultancy to deliver a contracted service, you will be asked for your consent. At any point, you can withdraw your consent and any data obtained by the company will be deleted securely.

The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data to deliver contracted services:

  • Name
  • Email address provided by the person receiving contracted services

We obtain your personal data as part of delivering contracted services via our central service desk platform or receiving email communication to our internal systems.

What is our legal basis for processing your personal data?

Under Personal data (article 6 of UK GDPR) our lawful basis for processing your general personal data is necessary for the performance of a contract with the data subject to deliver services purchased as defined within the relevant support services description. In addition to this, we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our services;
  • To provide information to you relating to other services of interest to you;
  • To inform you of any changes to our services.

More information on lawful processing can be found on the ICO website.

Sharing Personal Data

Your personal data will be treated as strictly confidential and will be shared only with our contracted supply chain to enable us to deliver contracted services.

How long will your information be held?

We retain your data for no longer than is necessary as stated in your service contract. What is necessary will depend on the circumstances of each case, taking into account the reasons how that data was obtained.

Providing us with your personal data

We require your personal data as it is a contractual requirement necessary to deliver our purchased services to your organisation.

Your rights and your personal data

Unless subject to an exemption under the UK GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data;
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); (direct marketing and processing for the purposes of scientific/historical research and statistics).

Security of your information

The systems we use to store data are certified to ISO 27001 (Information Security Management), ISO 27017 (Cloud Security) and ISO 27018 (Cloud Privacy). All company staff are trained and fully aware of data protection. Levett Consultancy systems and security are audited annually to achieve Cyber Essentials certification.

Our Supply Chain

We have contracts in place with all of our suppliers. Our suppliers are also asked for confirmation that their internal systems and processes and those of any subcontractors in their supply chain comply fully with the UK GDPR requirements.

Transferring data internationally

The UK GDPR imposes restrictions on the transfer of personal data outside the UK, to third countries or international organisations. Levett Consultancy does not transfer personal data outside the UK unless an international organisation or third country complies with Chapter V of the UK GDPR.

Automated Decision Making

We do not use any form of automated decision making in our business.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Changes to our compliance and privacy policy

Any changes we may make to our compliance and privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our compliance and privacy policy.

How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact the Levett Consultancy Data Protection Officer using the contact details above

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.