Introducing Cloud Support Services
With so many educational and enterprise establishments making the leap to cloud technology, the level of support required when things go wrong needs to be addressed.
For just £550 a year, our Cloud Support service provides dedicated enterprise level support for all current Google Workspace and Microsoft 365 editions. Our support service is ideal for organisations wanting to supplement their in-house abilities by using our accredited service desk team, as your escalation point when cloud issues arise.
Why Cloud Support is Right for You
Save Time & Money
Your entire organisation can have Cloud Support from our accredited Google and Microsoft experts for less than you spend on coffee in a week (under £10). We are just one click or call away to resolve your cloud issues swiftly and remotely. Simple.
We have been providing Cloud Support to many types of organisations small and large, for over 15 years, and are proud that our Cloud Support service is vetted and available through the UK Government G Cloud Digital Marketplace.
All support is handled by our UK based Google and Microsoft experts, who are focused on providing excellent customer service, ensuring you get a great experience from using your Google Workspace or Microsoft 365 cloud platform.
Benefits of using Cloud Support
1. KnowledgeWith technology moving at a fast pace it is hard for your IT staff to keep up to date, our cloud support provides them with an escalation point for any of your Cloud platform issues, so they have one less thing to deal with.
2. FlexibilityA range of flexible support options based on how much support you need throughout a year, all backed up with guaranteed Service Levels and KPIs.
3. Digital TransformationOur accredited UK based service team will support your organisation’s Digital Transformation journey to the cloud, with expert advice and direct access to Google and Microsoft senior consultants if required.
4. ExperienceAs a Google and Microsoft Cloud partner way back in 2009 we have been delivering cloud support and solutions for many years with the single aim of making sure everyone has a great experience using cloud technology.
An Elite Upgrade for the Cloud
Do you require a support service that covers more than just support for Google and Microsoft 365 Cloud products and services?Then you may want to consider our Elite Support service that offers everything in our Cloud Support service but much more. What's more, you can even take advantage of our Elite Service FREE trial so you can see the benefits for yourself.
Don't Just Take Our Word For It...
Support is super efficient
The Elite Support Service we have is always super efficient, professional and provides outstanding support. We recently migrated to a new broadband supplier and the team was great in helping with the transition ensuring superfast broadband is accessible throughout the school for using Google Workspace teaching tools.
Bradley Atkins - Key Stage 2 Leader