ICT Support Services

for Schools & Businesses

IT support services designed by our customers for customers

We understand that things can go wrong and this can have a negative effect on your establishment. Based on over 10 years providing support to schools and businesses, we have designed an IT support services range that caters for all customers at affordable prices. All of our support services are delivered using the International Service Management Standard for IT service management ensuring customers get a great support experience. Don’t just take our word for it, see what our customers have to say about our services here.

Elite Technical Support Services

Elite Support Service Desk

Our centrally managed ICT support services supporting your organisation anywhere

Elite support has been designed to meet the challenges of the fast-changing technology world, where customers want peace of mind when an IT problem occurs, you can simply request support from us anywhere. Our Elite support services are ideal for anyone looking to either have a fully managed service or simply supplement their own in-house IT team. Elite Support is offered based on various tier levels covering how much remote support you require and if you need on-site health checks.

We know moving from traditional on-site support to a remote service might feel daunting, which is why we also offer a FREE no obligation trial so you can see how Elite Support can benefit you.

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Platinum Services

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Best of class fully managed IT support service for your organisation all year long

Platinum Service is an add-on to our Elite Support services enhancing your chosen support service, where we work with your leadership team as your trusted ICT partner. This enhancement is a discounted service that includes change and project management, access to technical consultants, professional development training for your staff and invitations to our special events. Furthermore, by upgrading to Platinum we will also create and update annually a personal technical improvement and refresh plan, giving you a fully rounded high-level ICT service all year long.

Cloud Support Service

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Dedicated support for Google and Microsoft cloud platforms

Cloud Support is aimed at organisations wanting enterprise level support for Google Workspace (formally G Suite) or Microsoft 365. By choosing Cloud support your organisation will get access to our experienced UK based Google and Microsoft experts to contact when something goes wrong. As accredited partners of Google and Microsoft, by choosing our cloud support package we will ensure you and your organisation get a great experience from using Google Workspace and Microsoft 365 platforms.

Bespoke Support

Bespoke support

Create your own ICT support service to fit your organisation needs

For any organisation regardless of size that wants something a little different from our Elite, Cloud or Platinum services. We are able to provide a fully customised support experience, where we can combine any of our support services and products into a custom-designed service package that fits your organisation requirements. Contact our Business Team who will be happy to discuss creating a dedicated customised package for your organisation.

Contact us today to discuss your requirements